Eskada Solar Tech. understand that It is very important to ensure smooth and trouble free operation of our systems hence the need for Service Level Maintenance Agreement with our customers
We have capability to provide post installation support services for equipments supplied and installed by us.
We have different support models which we has helped us to provide good services to our valuable clients over the years
Eskada Solar Tech Support System
- 24 hours On-station technical support engineer that can attend to issues with immediate effect.
- Repair – return model
- Replacement while repair model.
- Remote troubleshooting model.
- Telephone / Online model (24/7 local support team)
- Client keeps stock / spare parts.
- Eskada Solar Tech keeps stocks and spare parts on behalf of customer
- Overseas training and factory tour
However, we wish to recommend that you sign up to our Service Level Maintenance Agreement to ensure a long life span for your equipment as well as a trouble free operations of your systems.